Assistance Manager, Fraud Ops

Job Summary

Identification of linked money mules through transaction analysis, device & IP address reviews and static data analysis. Placing blocks on accounts post‑analysis and timely escalations to FCC for further investigation.

Key Responsibilities

Strategy

• Support and provide inputs to FCC management and implement the tactical actions required to manage the risk arising from money mules.
• Provide coordination and support of key processes across the country and ensure timely submission and collation of data analysis to the supported country.

Business

• Ensure the linkage/network analysis is performed for the mule account identified through four sources (notification letter from police, ADCC email notification, Payment Center recall fund request, and Branch or Hotline when the victim approaches).

Processes

• Review Device ID and IP address quickly and decisively when any r...