Assistant Director of Enrollment

As an assistant director of enrollment, you will foster relationships with applicants and their parents across various communication channels as they navigate the admission and enrollment process. Each day, you will manage numerous phone calls and emails to answer complex questions about university policies, admission requirements, scholarships, financial aid, and enrollment timelines. You will also encourage students and their families to visit the university. Among other duties, you will prepare completed applications for review and congratulate students who have been accepted. Responsibilities include the operation of management systems — such as Salesforce, Banner, and Application Xtender — to record and track applicant documents, individual contacts, and more. Additionally, you will maintain a daily schedule of phone or Zoom appointments using Calendly.

In this role, you will prioritize outreach to right-fit students identified through reports, adviser ratings, and Pardo...