Assistant Events Manager - Austin, TX

The Spirit of the Position:

The Assistant Event Manager is responsible for overseeing parking operations and staff during events. Additionally, they will interface with and provide excellent customer service to all customers and employees. The Event Assistant Manager reports to the Event Manager.

Principal Job Duties:

• Supervise campus parking facilities and event staff (cashiers, parkers) during events.
• Understand all relevant standard operating procedures (SOPs) for event supervisors, cashiers, and parkers.
• Lead, train, support, and communicate with front-line event staff.
• Ensure that event staff under your supervision understand all SOPs pertaining to their duties and provide refresher training as necessary.
• Direct traffic within parking facilities.
• Communicate with event management and traffic control during the event, as well as befo...