Assistant Front Office Manager

Minimum Requirements

• Diploma or Degree in Hospitality or Hotel Management
• 3–5 years' Front Office experience within a 4 or 5-star hotel environment
• Minimum 1–2 years' experience in a Front Office supervisory or leadership role
• Strong knowledge of Front Desk, Concierge, Guest Services, Reservations and Night Audit operations
• Proficiency in Opera PMS, Microsoft Office and hotel systems
• Excellent communication, leadership and guest relations skills
• Ability to work shifts, weekends and public holidays
• Immaculate presentation and a passion for luxury hospitality
• Only candidates with relevant 4 or 5-star hotel experience will be considered.

Front Office Operations

• Support and oversee the daily operations of Reception, Concierge, Guest Services and Switchboard
• Ensure smooth and efficient check-in and check-out procedures
• Coordinate with Hous...