Assistant Front Office Manager

Responsibilities
Assist the Front Office Manager in maintaining proper, efficient, and profitable functioning of the department. Collaborate with the Front Office Manager to develop long-term and short-term strategies planning, plan budgets and forecast for the department. Provide recommendations and advice to the Front Office Manager for process and strategy improvements within the department. Analyze trends, changing needs, and guests' expectations to proactively meet accommodations, services, and facility needs. Ensure staff support efforts to achieve ARR and occupancy goals through yield management of room inventory. Monitor the Housekeeping Department to maintain excellent service and cleanliness for guestrooms and public areas within the budget. Oversee the Reservation Section to achieve yield % goals and provide a 3-month daily booking forecast to the management. Supervise the Telephone Sections for prompt and friendly handling of administrative and guest calls. Periodically ...