Assistant Guest Relations & Luxury Club Manager

As Assistant Guest Relations & Luxury Club Manager, you will champion personalised service, create meaningful guest connections and lead the day-to-day operations of our exclusive lounge - Club Millésime. Your passion for luxury hospitality will help transform memorable stays into lasting guest loyalty.



You will: 

• Curate exceptional experiences for VIP, Club Millésime and loyalty guests.
• Build genuine guest relationships and personalise every stage of the guest journey.
• Lead service recovery with confidence, empathy and professionalism.
• Inspire and support the Club Millésime team to deliver luxury service at every touchpoint.
• Partner with teams across the hotel to create seamless and memorable stays.
• Champion guest feedback, quality standards and brand excellence.
• Support the operational success of Club Millésime through effective leadership and planning....