Assistant IT Manager (Hilton Singapore Orchard)

Position Statement

The Assistant Information Technology Manager is responsible for the implementation of Information Technology in the hotel in accordance with Hilton’s Information Technology strategies and priorities, as well as measuring information technology costs, benefits and performance in the hotel and providing this information to hotel management and the Information Systems Manager.

Responsibilities

• Maximize and protect hotel profitability through the leverage of IT, training and operational best practices.
• Provide reliable, secure, and efficient IT services to support hotel operations, guest services, and business functions.
• Ensure IT systems, networks, applications, and infrastructure operate in accordance with agreed service levels and brand standards.
• Manage and resolve guest and team member IT queries promptly, minimizing operational and security risks.
• Monitor system performance, availabilit...