Assistant Lodge Manager

Key responsibilities include:
Acting Lodge Manager in the absence of the LM.
Take full responsibility for the management of the following teams.
Front of House:
Inspire, stimulate and lead the FOH team
Maintain the Pan FOH system
Day Sheets / Rooming List / Arrival Report
Reception, Curio Shop and Switch Board
Banking, Invoices and Gratuities
Welcome & Good Bye
Site Inspections Show Time
Guest Feedback Centricity Feedback system
Housekeeping:
Inspire, stimulate and lead the Housekeeping team
Maintain the Housekeeping standards with in the Lodge
Spot check of rooms & turndowns
Staff Uniform Control
Lodge Maintenance:
Inspire, stimulate and lead the Lodge Maintenance team
Control and supervise the Lodge Maintenance teams
Work closely with the Kapama Game Reserve Maintenance Manager
Preventative maintenance service schedules
Staff Accommodation
Understanding of building,...