Assistant Manager, Customer Services - 7265

Job Title:

Assistant Manager, Customer Services (South Asia)

Department / Business Unit:

English

Location:

New Delhi/Chennai/Other Location as agreed

Reports to (job title):

Manager Customer Services (South Asia)

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge. We are focused on meeting the needs of our learners, authors, and customers by bringing research, teaching, learning and assessment together.

Job Purpose

The role will be responsible to ensure that the distribution network for Cambridge English and the support we provide to a wide range of clients is of the highest quality to deliver the growth in candidature and revenue, along with effective centre support with data analysis and management for the region.

Being a key point of contact for partn...