Assistant Manager / Manager, Donor Operations

[What the role is]

[What you will be working on]

Team Leadership

• Lead and develop administrative and operational staff

• Manage workload distribution and drive continuous improvement

• Coach team members and manage performance

Operations Management

• Oversee donor management systems and database integrity

• Manage compliance processes and permit applications

• Lead funding allocation and budget tracking

• Develop standard operating procedures

Stakeholder Relations

• Handle complex donor enquiries and relationship management

• Coordinate meetings and prepare strategic documentation

• Represent team in cross-functional initiatives

Project & Event Oversight

• Manage event planning, procurement, and logistics