Assistant Manager, Operations & Technology (1 year contract)

Support internal IT needs: Primary point of contact for end-user computing - user on/off boarding, troubleshooting, and training Microsoft 365 tenant administration (Office, Teams, Exchange, Azure AD, etc) Monitoring of FFH users/endpoints operational security and compliance via Microsoft Intune Manage Microsoft Defender (phishing, malware, risky sign‑ins), implement Safe Links, Safe Attachments, and security hardening, investigate alerts and suspicious activities First level support for office network (Corp & Guest wi-fi networks, router admin, VPN admin) Procurement/management of IT assets such as laptops and mobile devices Liaise with and manage 3rd party IT software/hardware/services vendors Support and troubleshoot audio visual equipment such as projectors, AV systems. Support with regular IT subscriptions invoice reviewing and payment process Ad hoc support on internal FFH IT projects Support internal Operations needs: Premises and physical security - CCTV and access card system ...