Opportunity Description
Job Details
Salary range: £42,912 – £44,235 per annum
Work location: 145 King Street, Hammersmith, London W6 9XY
Hours per week: 36
Contract type: Permanent
Closing date: 29 June 2026
Interview date: 8 July 2026
Contact details for informal discussion: Gary Vickers, PRS Manager – Email:
About the role
Within the Housing & Neighbourhoods department, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven. This entry‑level role is designed to give the successful candidate a breadth of experience across diverse workstreams, while ensuring an effective triage and resolution of complaints from residents and members.
Responsibilities
- Operate an effective triage of complaints from residents and members and allocate the investigation of these complaints...
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