Assistant Regional IT Manager

Overview

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The Assistant Regional IT Manager is responsible for delivering timely and effective technical support to end users across the region, both onsite and remotely. This role oversees the regional IT helpdesk operations and leads the helpdesk team to ensure efficient resolution of incidents, service requests, and technical issues.

The Assistant Regional IT Manager also supports the organization’s corporate IT infrastructure, including Active Directory, file and print services, and endpoint systems, while assisting in the management of cloud platforms such as AWS and Azure. The role works closely with the Regional IT Manager to implement and support regional IT initiatives, ensuring consistent deployment, maintenance, and adherence to corporate IT standards across all regional offices.

Responsibilities

• Provide end-user tech...