Opportunity Description
- Lead the overall Singapore retail operations structure and store network.
- Manage and develop the Retail Store Operations Lead and Retail Store Performance Lead.
- Provide leadership, coaching, and direction to strengthen store management capability.
- Foster strong collaboration between operations and commercial performance functions.
- Build a high-performance and customer-centric retail culture.
- Conduct regular weekly store visits to ensure operational excellence, identify business opportunities, and provide on-ground coaching to store leadership teams.
- Ensure smooth and consistent execution of retail operations across all Singapore stores.
- Oversee implementation of SOPs, operational policies, and retail standards.
- Ensure operational discipline in areas including cash handling, inventory processes, grooming, housekeeping, and compliance.
- Monitor store opera...
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