Associate Account Manager

**Job Responsibilities:**

Reporting to the Associate Director, Client Services, this role serves as the Lead Administrator for the Learning Management System (LMS) and supports the day to day delivery of selected projects and programs, providing high quality financial and project coordination, documentation and tracking to enable the team to deliver high quality deliverables according to timelines and budget. Key responsibilities include:

**Learning Management System (LMS) Administration**

+ Serve as the Lead LMS Administrator for IQVIA Medical Communications (IMC) for multiple LMS’s; creating new domains (portals) in support of training initiatives for IQVIA Medical Communications, IQVIA partners, and external clients.
+ Monitor the Site Training Portal Support inbox and respond to inquiries and requests from domain users
+ Liaise with Thinking Cap LMS vendor team to troubleshoot, stay abreast of system updates, and maintain awareness of annual license...