Associate Cabin Crew Control Centre

Job Description

The successful candidate will need to understand Air Navigation Act (ANR) regulatory rules and the rostered duty codes. In addition, the Associate must build up their knowledge of SQ aircraft equipment, crew complement requirements and crew’s operating patterns [COPs].

Key Responsibilities
Associate needs to be trained and be well versed with Crew Manager [CM] system which is primarily used for Crew Tracking. Control associate will update and manage crew rosters daily. Control staff will need to verify alerts in CM pertaining to ANR, rest, operational and flight recency etc, and took prompt actions to rectify the alerts to avoid any violations.
• The key duties are updating of rosters due to medical leave and standby activation. Associate will monitor open pairings/COPs and ensure all SQ flights depart with full complement of crew through proper management of standby resources. To report the reason for any minus crew situat...