Associate Customer Order Desk

Scope of Position

To support COD/ MSSR (Material Services Support Representative) in all issues related to the management of repairs/spares orders from creation until the material is received in warehouse and delivered to customer. To meet customer requirements and expectations in materials domain and ensure the fulfillment of contractual requirements of ADS (Airbus Defense and Space). Acts as liaison between ADS & RMAF (Royal Malaysian Airforce) and anticipate to MSSR and central any potential emergency related to material. Monitoring inbound and outbound Repair/Spares shipments flow for ADS.

Key Responsibilities

• To meet customer requirements and expectations related to materials domain and ensure the fulfillment of contractual requirements of ADS.
• Close contact with customer related to operative issues. Interact with RMAF from Squadron 8 and FBM (Flait Bantuan Materiel - flight material support-) on behalf of ADS; with Local Warehouse...