Associate Director-Billing

The Billing Operations Leader is responsible for end-2-end revenue cycle management including billing, cash application, and collections within a complex, high-volume environment. This role ensures accurate Invoicing, timely cash application, efficient collections, and compliance with financial controls, while driving process standardization, automation, and continuous improvement. The leader partners cross-functionally with Finance, IT, Sales, and Operations to deliver seamless billing processes and optimize cash flow performance.

Primary Responsibilities:

• Billing & Revenue Cycle Operations
• Lead end-to-end billing cycles (monthly, quarterly, ad-hoc) ensuring accuracy, timeliness, and contractual compliance
• Manage invoice generation across multiple revenue streams (service fees, subscriptions, usage-based, pass-through)
• Review and approve billing adjustments, credits, write-offs, and reconciliations
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