Associate Director - Marketplace Operations

Lead and optimize end-to-end marketplace operations across 3P (Third-Party Seller) and 1PX (Hybrid Fulfilled) models to drive GMV growth, operational efficiency, and superior customer experience. Ensure seamless execution of seller management, assortment expansion, and fulfillment processes to deliver scalable business performance aligned with Makro Pro’s strategic objectives.

1.Marketplace Strategy & Performance Management

• Define and execute marketplace strategies across 3P and 1PX models
• Monitor and optimize KPIs (GMV, conversion, availability, service levels)

2.Seller Lifecycle & Assortment Management (3P)

• Oversee seller onboarding, activation, and performance management
• Expand and optimize assortment to enhance competitiveness

3. 1PX Operations & Fulfillment Management

• Manage hybrid fulfillment operations including inventory-light models
• Ensure efficient coordination across...