Associate Director of Online Student Success

The Associate Director manages all day-to-day operations of the unit, including consistent processing and accuracy of admissions and student records. Working directly with the Directors of Admissions and Advising, the Associate Director is responsible for leading and managing operations across the student experience unit, developing process efficiencies that will bring the unit to scale, and thinking strategically and operationally as it relates to online and commuter student success and retention. The Associate Director defines workflows and processes for admissions functions and all student records functions. The Associate Director supervises both admissions and operational staff and serves as proxy for the Director of Admissions as needed.

This position requires regular on-campus presence and occasional schedule flexibility, including evenings and weekends based on student and operational needs. Staff operate in a fast-paced, collaborative environment supporting non-traditi...