Opportunity Description
Job Description
Objectives and Responsibilities:
- Working closely with the Client Operations team in Canada to ensure optimum system usage and remediation of system configuration / processing methodology where required,
- Working virtually and globally to deliver a consistent service to internal and external stakeholders irrespective of their location or time-zone.
- Support Product lead on Product roadmap items including system integrations, platform enhancements, and new acquisitions as needed.
- Keeping up to date on the latest system innovations and delivering same where appropriate.
- Collaborate with Client servicing teams to ensure consistency of service delivered.
- Support the business development and Client Integration teams to attract new business and onboard to the Target Operating Model.
- Provide additional ad-hoc support and solutions, this includes adhoc changes and also creat...
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