Associate Director, Program Management, North America GM Office

**General Description:**

We are seeking an experienced and dynamic Associate Director of Program Management reporting into the Chief of Staff to the North America General Manager. This role is responsible for driving and managing key cross-functional projects across North America, ensuring disciplined execution of project plans, timelines, and deliverables aligned with the company’s strategic priorities. The ideal candidate brings experience in a consulting or advisory environment, with demonstrated ability to help translate business challenges into structured, executable programs — and a proven ability to manage and deliver digital and AI-enabled initiatives at scale.

A critical capability for this role is the ability to connect the dots between brand strategy and on-the-ground execution: taking what is defined at the headquarter level and ensuring it is actively reflected in field execution across North America. A critical component of this role is deep expertise in...