Associate Executive (Temp), Business Office

Institution: Institute of Mental Health

Family Group: Ancillary

Department: Business Office

We’re looking for a temporary staff to support our Accounts Receivable (AR) work. (with possible convertible to permanent if performance and fit are good) The role involves stationing in our clinic, reaching out to patients with outstanding bills, understanding their situations, and guiding them towards suitable payment or financial assistance options.

• Liaise with patients on their outstanding bills in a professional and empathetic manner.
• Work with Medical Social Workers (MSW) to refer patients who may need financial help.
• Track follow-ups, maintain simple records, and update status in the system.
• Coordinate with front counter staff and 1FSS colleagues where necessary.
• Support any other AR-related admini...