Associate Experience Advisor I (Hiring Immediately)

Associate Experience Advisor

The Associate Experience Advisor is a critical role in help shaping the associate experience at the Acosta Group. You will provide exceptional high-volume associate support while applying superior associate-focus, communication and organizational skills. You will field questions that range in level of difficulty, and this is where you thrive! You are a person that enjoys helping other people, resolving challenges and appreciates the variety that this opportunity brings. You have strong attention to detail, analytical skills to effectively resolve challenges, thrive a fast-paced environment and you are laser focused on delivering a positive associate experience.

Primary Responsibilities

• Serve as the first point-of-contact for associates resolving their questions related to policies, procedures, processes and system navigation
• Use case management tool for recording and administering requests and may assist other se...