Opportunity Description
**About this role:**
Associate Fraud & Claims Operations Representative
**In this role, you will:**
+ Support fraud and claims functional area by proactively identifying opportunities to improve customer experience and offer ideas to mitigate risks through effective authentication of customers to prevent fraudulent activity.
+ Perform moderately complex customer support tasks by utilizing process knowledge and analytical skills in resolving an alert.
+ Oversee multiple alert types, take appropriate action to decisions on the case using multiple systems and applications, and may contact third parties for research, as needed
+ Receive direction from supervisor and escalate questions or issues
+ Interact with immediate team and functional area on wider range of information, plus internal customers.
**Job Requirements**
+ Knowledge of Detection Operation Processes in Fraud & Claims Management Domain
+ Knowledge of Fraud Life cycle...
Associate Fraud & Claims Operations Representative
**In this role, you will:**
+ Support fraud and claims functional area by proactively identifying opportunities to improve customer experience and offer ideas to mitigate risks through effective authentication of customers to prevent fraudulent activity.
+ Perform moderately complex customer support tasks by utilizing process knowledge and analytical skills in resolving an alert.
+ Oversee multiple alert types, take appropriate action to decisions on the case using multiple systems and applications, and may contact third parties for research, as needed
+ Receive direction from supervisor and escalate questions or issues
+ Interact with immediate team and functional area on wider range of information, plus internal customers.
**Job Requirements**
+ Knowledge of Detection Operation Processes in Fraud & Claims Management Domain
+ Knowledge of Fraud Life cycle...
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