Associate Local support L1

**Company Description**

Positioned at Publicis Groupe's core, Epsilon is a leader in interaction management, empowering brands to transform ordinary customer experiences into meaningful, human experiences. Through a connected suite of products and services, Epsilon combines leading-edge identity management, industrial strength data and technology expertise with big brand acumen gained over five decades working with the industry’s top brands. Our human-powered, data-led marketing delivers unmatched depth, breadth and scale to help brands turn meaningful human interactions into exceptional business outcomes.
**Overview**

The key accountabilities for this role are, but not limited to; · Should have Excellent Experience in MS Office/Outlook, Email Configuration, Backup · Experience in Android & I-OS mobile OS, Mail & Apps troubleshooting Experience in Ticket process and SLA - Incidents / service requests, Escalation Matrix · Experience of handling Asset/inventory recor...