Associate - Order Management

Role Title: Associate - Order Management

Location: HQ, Malleshwaram, Bangalore

Key Activities include

:1) Demo Activation & Account Setu

• pActivate demo accounts in the system upon receipt of completed demo request forms from salespersons or channel partners for ECG, Echo, and TCC products
• .Map customer workflows and configure service types in the system based on the requirements specified in the customer agreement
• .Manage product activation/coordination through the admin panel using email-based inputs
• .Remain available on WhatsApp groups for real-time demo activation requests - field teams wait at customer sites and expect immediate action

.2) Documentation Verification & Billin

• gVerify all customer documents - agreements, GST numbers, identity proofs, contact details, and signatures - for accuracy and completeness before processing
• .Coordinat...