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Associate Service Delivery Manager

Saaki, Argus & Averil Consulting

chennai, tamil nadu, India Full-time June 01, 2026
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Opportunity Description

Associate Service Delivery Manager (ASDM)

Location: Chennai / Bangalore 

Mode: Hybrid

Experience: 18–20 Years

Domain: Healthcare / Lifesciences (Payer preferred)

Role Summary

Looking for an experienced ASDM to drive offshore delivery, governance, client engagement, and P&L for healthcare/lifesciences programs. The role will work closely with onsite teams to ensure delivery excellence, operational efficiency, and business growth.

Key Responsibilities

  • Own offshore delivery governance across multiple programs
  • Act as SPOC for delivery and align with onsite stakeholders
  • Manage client communication and support MBRs/QBRs
  • Track KPIs, SLAs, and drive continuous improvement
  • Ensure quality, process adherence, and cost optimization
  • Lead team performance, capability building, and resource plan...
    • Full-time Other-General

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    Opportunity Details

    Location chennai, tamil nadu
    Country India
    Type Full-time
    Category Other-General
    Posted June 01, 2026
    Deadline July 11, 2026

    About Saaki, Argus & Averil Consulting

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    Saaki, Argus & Averil Consulting

    chennai, India

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