Associate Technical Account Manager - SQL Focused (Remote - Mexico Only)

Hermosillo, Mexico

The Varicent Associate TAM works alongside Technical Account Managers within the Customer Success organization with a portfolio of clients who have subscribed to the VIP Program. The Associate TAM will act as a Varicent adviser to client resources with the aim to maximize the VIP client’s return on their Varicent investment. The role requires building strong relationships with all stakeholders and supporting business goals by solving go‑to‑market challenges with innovative solutions. This includes answering product, process, and solution‑specific questions as well as proactively monitoring existing solutions for optimal performance. Adapting and evolving existing solutions with the integration of new features will help drive the value of Varicent solutions. Working in tandem with the primary TAM, the Associate TAM will own the customer’s technical success and support all syste...