Associate/Sr. Associate | WNS Global Services | Mumbai

✈️ We're Hiring: Associate / Sr. Associate – Operations Planning in Mumbai Do you thrive in a fast-paced operational environment where every decision helps keep airport operations running smoothly? Join our Operations Planning team and play a critical role in ensuring day-ahead staffing readiness, workforce scheduling, and real-time operational support for airline operations. Location: Mumbai Shift: Rotational (aligned to Air Canada operations) What You'll Do: ✅ Support airport roster planning and workforce scheduling ✅ Coordinate staffing coverage and relief assignments ✅ Manage attendance exceptions, sick calls, and backfill actions ✅ Track overtime, undertime, and workforce compliance ✅ Prepare operational reports and staffing updates ✅ Handle inbound and outbound operational calls in a time-sensitive environment What We're Looking For: ✔ Graduate or Undergraduate degree ✔ Strong MS Excel skills and attention to detail ✔ Excellent communication skills in English ✔ Comfortable work...