AU Mortgage Broker Support Specialist | AU | WFH

Setup and Location: Work from Home

Work Schedule: 9:00 AM – 5:00 PM AEDT | 7:00 AM – 4:00 PM PHT

Employment Type: Full-time

We’re looking for a highly organized and customer-focused Broker Support Specialist to support brokers, referral partners, and the lending team throughout the loan application process. In this role, you’ll manage inbound enquiries, provide preliminary lending guidance, collect and review application documents, and ensure applications are complete before escalation to the local lending team. You’ll work closely with brokers and internal stakeholders to keep applications progressing efficiently while maintaining accurate CRM records and managing turnaround times. This role is ideal for someone with strong knowledge of Australian lending processes, excellen...