Auberge Gisele's Front Desk Supervisor

Join Auberge Gisele's Inn in Baddeck County, Nova Scotia as a Front Desk Supervisor. Lead the front office team to ensure guest satisfaction and operational excellence.
Auberge Gisele's Inn seeks a Front Desk Supervisor to coordinate the front desk operations and manage staff effectively. You will be responsible for hiring, training, and resolving guest issues while ensuring seamless billing and reservation processes. Your role is crucial for maintaining service standards and enhancing overall guest experiences through feedback and operational oversight.
Key Responsibilities:
• Coordinate and review work of front desk staff
• Hire and train personnel on job responsibilities
• Ensure compliance with security and privacy policies
• Oversee room assignments and customer billing accuracy
• Conduct cash handling and reporting tasks
Requirements:
• Experience in hotel front desk operations is essential
• Strong leadership and communication skills
• Ability to...