Auto Claims Assistant Vice President

Drive customer experience excellence at Aviva Canada as an Assistant Vice President on the Auto Claims team. Lead operational strategy while improving claims processes across Ontario and Quebec.
As an Assistant Vice President at Aviva Canada, you will oversee the claims management operations ensuring optimal performance and risk governance. This senior role demands a strong background in multi-line claims handling, especially in Auto Physical Damage, along with exceptional communication skills. You will champion continuous improvement by analyzing performance data, collaborating with teams, and enhancing customer journey experiences.
Key Responsibilities:
• Utilize data to assess and improve team performance
• Work with your team to enhance capability and efficiency
• Monitor compliance with Quality Assurance programs
• Lead financial oversight of indemnity reserves and spending
• Foster development opportunities for team members
Requirements:
• Post-secondar...