Automation and Production Support Analyst

**Overall Objective:**

This role is an intermediate-level position responsible for driving automation initiatives and providing dedicated production support for critical business processes. The primary objective is to enhance operational efficiency, reduce manual intervention, and ensure the stability and reliability of our production systems. This individual will be a key player in the implementation of automation solutions and will be responsible for navigating the approval process to ensure timely delivery.

**Key Responsibilities:**

+ **Automation and Development:** Design, develop, and implement automation solutions using a variety of tools including Autosys, VBA, Appian, and Boardwalk.
+ **Production Support:** Provide dedicated support for production environments, including troubleshooting issues, responding to user queries, and ensuring system availability.
+ **CI/CD and Version Control:** Utilize Bitbucket/Git for version control and RLM a...