Automotive Back Parts Window Associate

Summary

The Automotive Back Parts Window Associate at 1170 Heron Rd Ottawa works in a fast-paced auto service environment and supports Automotive Licensed Technicians in locating and providing the right parts for auto repairs in the Automotive Service Centre. This role involves the use of a computerized automotive parts and service look-up systems, which includes estimates for repair orders, ordering, controlling and maintaining inventory accuracy.

Responsibilities and Tasks

Customer Service

• Responds to and handles internal and external customer inquiries, requests and concerns in a timely manner.
• Ensures that the Automotive Service Center team maximizes the customer experience by sourcing, stocking and providing timely and correct vehicle components as requisitioned by the customers and/or Licensed Automotive Technicians.

Operations

• Serves Licensed Automotive Technicians and processes their req...