Automotive Sales (Miguel Hidalgo)

About the role:
IMPORTANT: It´s not an engineering - design role, it´s related with sales and processes.

• Conduct secret visits (mystery shopping) to BYD dealers and competitor service centers.
• Collect and regularly report findings on service quality.

• Promote service improvement actions based on visit results.
• Follow up to ensure that all identified issues are resolved effectively.

• Monitor and follow up on Pre-Delivery Inspection (PDI) and after-sales issues.
• Support the rapid implementation of corrective and improvement projects.

• Bachelor’s degree in Administration, Mechanical, Automotive, Mechatronics or a related field.
• Maximum 2-4 years of experience in quality assurance, after-sales, and customer service in the automotive i...