Automotive Service Advisor - Cooper Auto Group

Our Service Advisors are the center of communication for service/repair activities and the liaison between customers, managers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. He/she makes sure the customer knows what repairs are needed and what repairs and maintenance are recommended. Our Advisors ensure the customer is satisfied that the vehicle will be repaired right the first time and in the shortest time possible.



The ideal candidate has a high school diploma or GED, some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a stron...