AVP, Incident & Problem Management

Hiring Now: AVP, Incident & Problem Management (2 Positions) Location: Capital Tower, Singapore Work Arrangement: 5 Days Onsite ⏳ Contract Duration: 12 Months (Extendable) Salary: Competitive and aligned with candidate experience & market standards Working Hours: Standard Singapore Business Hours + Rotational On-Call Support We are partnering with a leading global financial institution to hire experienced AVP, Incident & Problem Management professionals within the Infrastructure & Cybersecurity Resilience (ICR) team. As part of a mission-critical technology organization, you will play a key role in ensuring service resilience, operational stability, and rapid recovery from technology incidents across enterprise infrastructure environments. Key Responsibilities Incident Management ✅ Lead Major Incident Management activities and act as the escalation point for critical incidents. ✅ Coordinate cross-functional technical teams during high-severity incidents. ✅ Drive timely communication to...