Banking Business Officer

A leading commercial banking group is looking for a Banking Business Officer to oversee day-to-day branch operations and ensure high-quality customer service and regulatory compliance. This role involves supervising tellers, handling complex financial transactions, ensuring accurate records, and supporting branch-level customer and compliance processes.

Responsibilities:

• Reporting to the Head of Banking Business, the Banking Business Officer is responsible for managing daily branch operations and frontline service delivery.
• Ensures accurate and efficient processing of customer transactions, including deposits, withdrawals, check encashments, fund transfers, and account openings/closures.
• Acts as system authorizer and verifies teller transactions for accuracy and compliance with internal policies and BSP regulations.
• Reviews and approves account opening documents and performs customer due diligence and risk classification in line with AML...