Bell Attendant - Arabic Speaker

Job Description

We are currently seeking a passionate and dynamic guest-focused Front Office professional who prides themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Bell Attendant you are responsible for providing professional and customer-focused service to our guests, ensuring their stay becomes a memorable experience. Key responsibilities include:

• Receive guests in a professional and friendly manner, exceeding guest expectations from arrival through to departure.
• Maintain effective communication with all related departments to ensure smooth service delivery.
• Maintain an up-to-date knowledge of the hotel and local services.
• Maintain awareness of guest profile through the Opera guest profile system.
• Ensure that guest luggage is carried from the arrival point to the room and from the room to the departure point on check-out.
  Full-time Other