BELLMAN

Bellman

TROVE Hotel Johor Bahru

26 December 2024

Responsibilities

• Provides personalized customer service each and every guest of the hotel. Maintain high standard of assistance at the Main Lobby to ensure guest satisfactory is achieved.
• Provided courteous and efficient service; works to comply with every guest and patrons request unless illegal.
• Coordinates, cooperates and communicate with other department as required.
• Conducting the Bell service activities such as luggage service upon guest's arrival and departure, luggage storage, message service fax delivery, parcel and mail hand-over, information service and other related tasks.
• Opening the door of the car for the guest in a professional manner at the main entrance of the hotel and assisting to unload the luggage if any.
• Extend warm welcome and appreciation to every guest / patron at any customer approaching by greeting Welcome to TR...