Bereavement Officer

Job overview

Provide a Trust-wide service for newly bereaved relatives, ensuring that newly bereaved families understand procedures for registration of death and provide support to families advising on the arrangements and facilitating mortuary viewings in a professional and caring manner.

To facilitate the production and distribution of the medical certificate of death through liaison with Medical Examiner Service and engagement with medical teams. The postholder will have excellent communication skills and maintain regular liaison with family, mortuary, coroner’s office, and funeral directors in order that families can proceed with funeral arrangements in a timely fashion.

Main duties of the job

Answering phones and providing practical and emotional support to bereaved relatives, offering expert guidance on death certification and funeral arrangements.

Supporting relatives who wish to view their next of kin in th...