Bereavement Services Support Officer

Bereavement Services Officer

At Cambridge City Council, we are there for our residents when they need us the most, including when they lose a loved one. That is why we require a sympathetic Bereavement Services Officer to work in our Bereavement Services.

In this role you will

• Cremation – fully trained and work towards an accredited qualification. Involved in the end‑to‑end cremation process and ashes management.
• Chapel – preparation of the chapel before each service and welcoming families and Funeral Directors, directing them to their seats. Ensuring correct music/visual tributes are played, orders of service are in place and offering support as required.
• Administration – answering the telephone with great customer service skills, helping families with queries/collection of ashes/planning a service to showing a family around the grounds to view memorial options.
• Ad hoc work – basic gardening, involvement in a Christ...