Bilingual Call Center Operations Leader

Allied Global in Lima is looking for a Bilingual Operations Supervisor to lead our Call Center teams. This role involves supervising operations, managing team performance against KPIs, and ensuring a high level of customer service.

The ideal candidate will have a B2+ English proficiency, at least 1-2 years of supervisory experience in a Call Center, and a strong understanding of BPO environments. We offer a competitive salary and career development opportunities.