Bilingual Care Access Supervisor - Patient Experience & Ops

Cleveland Clinic Abu Dhabi is seeking a Contact Center Supervisor to oversee day-to-day operations in a fast-paced environment. The role demands fluency in Arabic and English, focusing on delivering a patient-centered experience while managing frontline caregivers and ensuring adherence to operational standards.

The Supervisor will play a crucial role in monitoring performance, implementing new technologies, and promoting a collaborative team culture. Ideal candidates are experienced leaders with a background in healthcare or a high-volume contact center.