Bilingual Contact Center Specialist (EN/ES) – Surveys & Support

Link-Worldwide is looking for a Bilingual Contact Center Specialist to support its Mexico operations. In this role, you will conduct phone surveys and collect data while providing exceptional customer service. You must be fluent in English and Spanish and able to work independently, with a focus on meeting performance and quality standards.

The position requires a combination of in-office and remote work, with flexible hours including evenings and weekends. A strong background in customer service and comfort with technology are essential.