Bilingual Corporate Cards Associate at BMO

Elevate your career with BMO as a Bilingual Associate in Corporate Cards. This permanent position spans 37.5 hours weekly and involves direct sales and service for corporate card customers.
In this role, you will utilize your fluency in English and French to address customer needs while managing inbound requests and electronic tickets. You'll advise clients on effective corporate card strategies, ensuring all interactions align with BMO's standards. Your expertise will contribute to both customer satisfaction and business referrals.
Key Responsibilities:
• Manage inbound customer service requests within allocated timeframes
• Provide informed advice on corporate card strategies
• Handle customer inquiries with professionalism
• Escalate complex situations efficiently when required
• Maintain documentation for accurate processing of requests
Requirements:
• 2-3 years of relevant experience
• Post-secondary education in a related field preferred
• Knowled...