Bilingual Customer Service Advisor – Welsh/English

NatWest Group is hiring a Customer Service Adviser in Bangor, North Wales. You will be the first point of support for personal banking customers in a telephony banking team, delivering excellent service aligned with their financial goals.

The role involves handling customer queries, recommending suitable products, and maintaining knowledge of financial services. Flexibility is key, as the position features a rotating shift pattern covering all hours. The role offers a salary of £27,090 per year along with generous holiday entitlement and a range of benefits.