Bilingual Customer Service Agent at Baxter

Boost your career as a Bilingual Customer Service Agent with Baxter Healthcare in a hybrid work model. Leverage your bilingual skills to provide quality support for valued healthcare solutions.
This role is ideal for those passionate about customer interactions and building trust. You will represent Baxter’s products while responding to customer inquiries via phone, email, and chat. Your expertise ensures customers receive timely solutions, contributing to the mission of saving and sustaining lives.
Key Responsibilities:
• Respond to customer inquiries professionally via multiple channels
• Process and coordinate customer orders with internal teams
• Maintain accurate records of customer interactions
• Resolve complaints and escalate complex issues as needed
• Participate in ongoing training to enhance service skills
Requirements:
• High school diploma or equivalent experience required
• 3-5 years of customer service experience
• Bilingual in French and...