Bilingual Customer Service Representative

Job Description

Job Description

The Bilingual Customer Service Representative plays a vital role in supporting our Spanish-English speaking customers through phone and email interactions. Working in a Warehouse Setting, Logistics Warehouse, As a key member of a small customer service team, you will manage order processing, generate reports, prepare necessary documentation, and address customer issues efficiently to maintain high satisfaction levels.

Responsibilities

• Generate reports to monitor product availability
• Prepare all necessary paperwork and related documentation
• Respond to customer inquiries via phone and email in both Spanish and English
• Resolve customer issues promptly and professionally
• Process customer orders accurately
• Enter and update customer data in the system
• Collaborate effectively within a small customer service team

Preferre...